Building features based on assumptions instead of real user behavior and needs
User insights scattered across support tickets, sales calls, and surveys with no single source
Users don't discover or use the features you spent months building
AI-powered analysis of feature requests across all channels. See which gaps are costing you customers and prioritize your roadmap with confidence.
Run targeted surveys to test hypotheses and gather feature-specific feedback. Understand user sentiment with AI-powered analysis.
See which features drive retention and which are ignored. Identify power users and understand what makes them successful.
Launch features with targeted in-app announcements. Guide users to new functionality with tooltips, modals, and tours.
Make it easy for users to find features, documentation, and help. Reduce confusion and support tickets with always-available guidance.
“ProductGap changed how we build our roadmap. We used to argue about what to build next — now we have data showing exactly which features our users need and the impact they'll have on retention.”
Michael R.
Head of Product
Join product teams using Achado to make data-driven decisions and ship features that matter.